hT
haroon T
1 reviews | Active since May 2024
02 May 2024, 14:33
Unhappy Rewardsco customer
In April 2024 I was due for an MTN upgrade. I received a call from a lady saying she was from MTN. She had all my personal details. She offered me a new 24 month contract, 20 gigs of data and 500 minutes per month. She told me the call was recorded. At the beginning of May, I did not receive my 20 gigs of data or 500 minutes. I contacted MTN and was told the contract was done by REWARDS CO and that I only receive 2 gigs of data.
I logged a complaint on the REWARDSCO website. No Response!! Please ask a Customer Care Consultant to contact me and provide me with a case number.
My Support Ticket Number is [#RCO517316] [3OKEJTC]
Helpful (0)
Replies (1)0
Replies (1)Rewardsco.com's replyOfficial
13 May 2024, 09:02Hi Haroon , Thank you for taking the time to write to us about your MTN query . We sincerely apologize for the level of service you have received.
Our consultant has been in contact with you and feedback was provided.
Kind Regards, The Rewardsco Team
Our consultant has been in contact with you and feedback was provided.
Kind Regards, The Rewardsco Team
Rewardsco.com's reply13 May 2024, 09:02
Official
Hi Haroon , Thank you for taking the time to write to us about your MTN query . We sincerely apologize for the level of service you have received.
Our consultant has been in contact with you and feedback was provided.
Kind Regards, The Rewardsco Team
Our consultant has been in contact with you and feedback was provided.
Kind Regards, The Rewardsco Team
