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haroon T

1 reviews | Active since May 2024

02 May 2024, 14:33

Unhappy Rewardsco customer

In April 2024 I was due for an MTN upgrade. I received a call from a lady saying she was from MTN. She had all my personal details. She offered me a new 24 month contract, 20 gigs of data and 500 minutes per month. She told me the call was recorded. At the beginning of May, I did not receive my 20 gigs of data or 500 minutes. I contacted MTN and was told the contract was done by REWARDS CO and that I only receive 2 gigs of data.

I logged a complaint on the REWARDSCO website. No Response!! Please ask a Customer Care Consultant to contact me and provide me with a case number.

My Support Ticket Number is [#RCO517316] [3OKEJTC]

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Replies (1)
Rewardsco.com
Rewardsco.com's reply13 May 2024, 09:02
Official
Hi Haroon               ,       Thank you for taking the time to write to us about your MTN query .       We sincerely apologize for the level of service you have received.    
Our consultant has been in contact with you and feedback was provided.
 Kind Regards,  The Rewardsco Team