TB
Tanja B
1 reviews | Active since Aug 2023
18 Aug 2023, 10:14
Unhappy customer
I am very unhappy with the way my complaint that was made about a sales consultant that promised me an extra 20GB Data with my existing contract and a router. I got the router but never the extra 20GB. Basically he was lying to me. They confirmed that what he said and their resolution was to either cancel or pay an extra amount for any additional data. I was mislead and unfairly treated.
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Replies (1)Rewardsco.com's replyOfficial
18 Aug 2023, 16:09Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424824
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424824
Regards,
The Rewardsco Team
Rewardsco.com's reply18 Aug 2023, 16:09
Official
Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424824
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424824
Regards,
The Rewardsco Team
