********* sales rep

I received a call at 11:28 this morning from a sales rep by the name of Deon(I could be mistaken). he quoted me on a contact for a laptop and a new line.

firstly i mentioned numerous times that i want to research the device before signing up. i asked him to give me an hour to review this and called me back. he then said he'll send through an email with the details. I have not received anything as yet. Secondly, i told him that i do not want to initiate any application and he assured me that this does not initiate anything. to my surprise I received an sms stating that they device is being processed and is with the couriers after i told him that i am still undecided about 100 times. thirdly, he advised that he will get a colleague to call me as i mentioned that i do not want a new line but rather upgrade me existing line. no one has contacted me lastly, when trying to cancel the order i'm being told that it's too late as the courier company is already involved and i'll have to reject delivery .

this is completely ********* and is implicating me financially furthermore i need to take time out of my day to sort out someone else's issue that arose from ********* conduct

i would like the call reviewed, my unauthorized order cancelled and details of how this will be handled.

the contact in question is ***

i have to say the lady that assisted with attempting to cancel this was very helpful, her name was Nokukhanya