LF
Lucy F
1 reviews | Active since Aug 2024
16 Aug 2024, 15:47
Undelivered unit and they still want me to pay!
Horrible experience received a call from them to upgrade my contract with new phone and watch, the only send me the watch and expect me to pay my monthly bill with both included?? I only received 1 unit waited 1week for them to get back to me so I called and they kept me on hold for half an hour on the line dont want to give me the prices given originally on voice note that they recorder for phone alone how messed up...
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Rewardsco.com's replyOfficial
19 Aug 2024, 15:40Hi Lucy,
Thank you for reaching out, our sincere apologies for the inconvenience caused regarding your recent experience with our sales team.
As per our system a collection has been logged and assigned to a driver, once the package is collected and returned the upgrade will be reversed. There will be no extra charges as the order is still pending.
As per our system a collection has been logged and assigned to a driver, once the package is collected and returned the upgrade will be reversed. There will be no extra charges as the order is still pending.
Collection ***
Kind Regards,
The Rewardsco Team
Kind Regards,
The Rewardsco Team
Rewardsco.com's reply19 Aug 2024, 15:40
Official
Hi Lucy,
Thank you for reaching out, our sincere apologies for the inconvenience caused regarding your recent experience with our sales team.
As per our system a collection has been logged and assigned to a driver, once the package is collected and returned the upgrade will be reversed. There will be no extra charges as the order is still pending.
As per our system a collection has been logged and assigned to a driver, once the package is collected and returned the upgrade will be reversed. There will be no extra charges as the order is still pending.
Collection ***
Kind Regards,
The Rewardsco Team
Kind Regards,
The Rewardsco Team