MV
Marie V
1 reviews | Active since Dec 2021
28 Dec 2021, 11:35
Unable to get hold of rewardco
I tried to contact Rewardsco to cancel an upgrade on *** as per the contact on their website. The call is answered but put on hold with music playing and then dropped. I also tried the contact n on HelloPeter website but that nr is incorrect.
Helpful (0)
Replies (5)0
Replies (5)
Rewardsco.com's replyOfficial
28 Dec 2021, 11:39Good day Marie ,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO164691
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO164691
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Dec 2021, 11:39
Official
Good day Marie ,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO164691
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO164691
Regards,
The Rewardsco Team
MV
Marie V's updateReviewer Update
28 Dec 2021, 17:48Thanks Message received from Rewardsco team
Quote
Dear Valued Client
Quote
Dear Valued Client
Trust you are well.
Thank you for the below email.
In order to cancel your recent Vodacom deal, kindly reject the package upon delivery and the order will go back to the warehouse and will automatically be cancelled.
For further enquires, kindly contact us on ***.
We apologize for any inconvenience caused.
Have a great day further.
Regards,
The Rewardsco Team-Serena
Unquote.
Unquote.
MV
Marie V's update28 Dec 2021, 17:48
Reviewer Update
Thanks Message received from Rewardsco team
Quote
Dear Valued Client
Quote
Dear Valued Client
Trust you are well.
Thank you for the below email.
In order to cancel your recent Vodacom deal, kindly reject the package upon delivery and the order will go back to the warehouse and will automatically be cancelled.
For further enquires, kindly contact us on ***.
We apologize for any inconvenience caused.
Have a great day further.
Regards,
The Rewardsco Team-Serena
Unquote.
Unquote.
MV
Marie V's updateReviewer Update
28 Dec 2021, 17:50Package delivery was rejected, hope the upgrade will be cancelled as promised
MV
Marie V's update28 Dec 2021, 17:50
Reviewer Update
Package delivery was rejected, hope the upgrade will be cancelled as promised
Rewardsco.com's replyOfficial
29 Dec 2021, 09:05Hi Marie,
Please note that once the order is returned to the warehouse, a cancellation will be done.
Regards,
The Rewardsco Team
Please note that once the order is returned to the warehouse, a cancellation will be done.
Regards,
The Rewardsco Team
Rewardsco.com's reply29 Dec 2021, 09:05
Official
Hi Marie,
Please note that once the order is returned to the warehouse, a cancellation will be done.
Regards,
The Rewardsco Team
Please note that once the order is returned to the warehouse, a cancellation will be done.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
13 Jan 2022, 13:17Hi Marie,
Trust you are well.
Please note that the upgrade order which was done by Rewardsco for Vodacom, has been cancelled.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the upgrade order which was done by Rewardsco for Vodacom, has been cancelled.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Rewardsco.com's reply13 Jan 2022, 13:17
Official
Hi Marie,
Trust you are well.
Please note that the upgrade order which was done by Rewardsco for Vodacom, has been cancelled.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the upgrade order which was done by Rewardsco for Vodacom, has been cancelled.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team