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Phatheka M
1 reviews | Active since Jul 2023
28 Jul 2023, 22:21
*****ulent upgrading of contracts
Rewardsco is a bunchof ****** ******* and ****s. They upgraded a Vodacom contract without my consent. Vodacom would not allow me to cancel it before the term ended. For 2 years these ******* have been *****ing my money and no oneis taking accountability. Ive been sent from pillar to post, ive asked for the recording where I allegedly agreed to the upgrade and they cant provide it. I never received an email either confirming the upgrade. Rewardsco had theee worst service Vodacom is useless and have no care for their customers. I will take further, you dont ***** my hard earned money and lie about it.
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Replies (1)Rewardsco.com's replyOfficial
29 Jul 2023, 13:11Hi Phatheka,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424028
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424028
Regards,
The Rewardsco Team
Rewardsco.com's reply29 Jul 2023, 13:11
Official
Hi Phatheka,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424028
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO424028
Regards,
The Rewardsco Team
