SD
Sassen D
1 reviews | Active since Jun 2011
24 Dec 2023, 19:19
*****ulent sales calls
I received a call regarding a cell upgrade which I declined. I later found that they *****ulently opened orders on my account and locked me out of going via MTN directly. I called in twice and was promised it would be within 24hrs (each time) it’s now almost a month and they have to close these orders.
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Replies (1)0
Replies (1)Rewardsco.com's replyOfficial
28 Dec 2023, 10:59 Hi Sassen,
Thank you for taking the time to write to us about your MTN query.
We are terribly sorry for the inconvenience and frustration this has caused.
Our team has escalated this to the relevant MTN department and we will keep you updated.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We are terribly sorry for the inconvenience and frustration this has caused.
Our team has escalated this to the relevant MTN department and we will keep you updated.
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Dec 2023, 10:59
Official
Hi Sassen,
Thank you for taking the time to write to us about your MTN query.
We are terribly sorry for the inconvenience and frustration this has caused.
Our team has escalated this to the relevant MTN department and we will keep you updated.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We are terribly sorry for the inconvenience and frustration this has caused.
Our team has escalated this to the relevant MTN department and we will keep you updated.
Regards,
The Rewardsco Team
