AM
Aviwe M
1 reviews | Active since Feb 2023
07 Feb 2023, 13:17
The worst experience
The most horrific experience whereby I was misled and sold me something that had no coverage.Sent back their equipment back within 7 days call them to inform they have to cancel my contract.Promised everything is sorted literally called in more than 12 times to escalate everything.Now they deducted my money in January.I thought calls are recorded.What customer service is this.You promised no amount would be deducted and everything was sorted ..Cancellation fees also added..Disgusted !!!!Never Ever Ever
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Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
07 Feb 2023, 13:24Hi Aviwe,
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the level of service that you have received thus far.
Please note that your MTN cancellation is currently in progress and a follow-up on cancellation has been sent to the MTN Cancellations Dept.
Once cancellation is done, all relevant refunds will be processed.
Case No: RCO344313
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the level of service that you have received thus far.
Please note that your MTN cancellation is currently in progress and a follow-up on cancellation has been sent to the MTN Cancellations Dept.
Once cancellation is done, all relevant refunds will be processed.
Case No: RCO344313
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Feb 2023, 13:24
Official
Hi Aviwe,
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the level of service that you have received thus far.
Please note that your MTN cancellation is currently in progress and a follow-up on cancellation has been sent to the MTN Cancellations Dept.
Once cancellation is done, all relevant refunds will be processed.
Case No: RCO344313
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN cancellation query.
We do apologize for the level of service that you have received thus far.
Please note that your MTN cancellation is currently in progress and a follow-up on cancellation has been sent to the MTN Cancellations Dept.
Once cancellation is done, all relevant refunds will be processed.
Case No: RCO344313
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
09 Feb 2023, 09:57Good Day Aviwe,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***, *** & ***
Adjustment Number: MC***, MD*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***, *** & ***
Adjustment Number: MC***, MD*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply09 Feb 2023, 09:57
Official
Good Day Aviwe,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***, *** & ***
Adjustment Number: MC***, MD*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***, *** & ***
Adjustment Number: MC***, MD*** & MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team