EM
Elias M
1 reviews | Active since Sept 2022
27 Sept 2022, 13:36
The Arrogant giant untouchable MTNI
My problem started with a call from MTN saying they want to give a home router as a gift I tried to refuse because my current contract was coming to an end,they said am paying alot of money so they are giving me a free data and I won't paid right so I accepted only to find out that I was given a new additional contract of which I can't afford so I started reversing money for 5 months ending up owing them almost R 6000 now my life is a mess ,My other accounts are in arrears because of MTN I tried to return the Router no one helped me at MTN,Please Hellopeter help me guys I don't mind paying my first account but they are combined,I also like to hear the recordings
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Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
27 Sept 2022, 14:35Good day Elias,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO276638
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO276638
Regards,
The Rewardsco Team
Rewardsco.com's reply27 Sept 2022, 14:35
Official
Good day Elias,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO276638
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO276638
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
03 Oct 2022, 15:35Hi Elias,
Trust you are well.
As discussed with Rewardsco, please note that your MTN dispute was deemed Valid (in your favor).
Due to the above, a collection has been logged with DSV couriers, DSV will be in contact with you in order to set an appointment for collection.
Once the order is returned to the warehouse, a cancellation and credit will be submitted.
We will keep you updated on the progress of your case.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Rewardsco, please note that your MTN dispute was deemed Valid (in your favor).
Due to the above, a collection has been logged with DSV couriers, DSV will be in contact with you in order to set an appointment for collection.
Once the order is returned to the warehouse, a cancellation and credit will be submitted.
We will keep you updated on the progress of your case.
Regards,
The Rewardsco Team
Rewardsco.com's reply03 Oct 2022, 15:35
Official
Hi Elias,
Trust you are well.
As discussed with Rewardsco, please note that your MTN dispute was deemed Valid (in your favor).
Due to the above, a collection has been logged with DSV couriers, DSV will be in contact with you in order to set an appointment for collection.
Once the order is returned to the warehouse, a cancellation and credit will be submitted.
We will keep you updated on the progress of your case.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Rewardsco, please note that your MTN dispute was deemed Valid (in your favor).
Due to the above, a collection has been logged with DSV couriers, DSV will be in contact with you in order to set an appointment for collection.
Once the order is returned to the warehouse, a cancellation and credit will be submitted.
We will keep you updated on the progress of your case.
Regards,
The Rewardsco Team