PN
Pretty N
1 reviews | Active since Jan 2022
18 Oct 2022, 09:44
Terrible, worst service
The worst service ever. They offered me an upgrade with no additional fees added. Come month end, my bill had added fees. I called them and they said they going to listen to the recordings. 1week later I call and ask how Far they are with an investigation, they tell me the investigation favoured me, but no one bothered to call and let me know. Worst service ever!!!
Helpful (0)
Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
18 Oct 2022, 10:05Good day Pretty,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
A migration reversal request has been sent to MTN for urgent assistance. Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO283658
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
A migration reversal request has been sent to MTN for urgent assistance. Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO283658
Regards,
The Rewardsco Team
Rewardsco.com's reply18 Oct 2022, 10:05
Official
Good day Pretty,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
A migration reversal request has been sent to MTN for urgent assistance. Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO283658
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
A migration reversal request has been sent to MTN for urgent assistance. Once we receive an update, we will advise you accordingly.
Your Case Number is: RCO283658
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
22 Dec 2022, 16:16Hi Pretty,
Trust you are well.
Please note that the MTN migration that was processed for you by Mondo in October has been reversed.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the MTN migration that was processed for you by Mondo in October has been reversed.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply22 Dec 2022, 16:16
Official
Hi Pretty,
Trust you are well.
Please note that the MTN migration that was processed for you by Mondo in October has been reversed.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the MTN migration that was processed for you by Mondo in October has been reversed.
Your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team