AM
Ayanda M

1 reviews | Active since Sept 2022

04 Oct 2022, 10:13

Terrible service

They are terrible people. They mislead you when selling their products, they fail to pay back the refunds, they are just terrible

0
Replies (2)
Rewardsco.com
Rewardsco.com's reply04 Oct 2022, 10:29
Official
Good day Ayanda,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO275543


Regards,
 
The Rewardsco Team

Rewardsco.com
Rewardsco.com's reply17 Oct 2022, 10:50
Official
Good Day Ayanda,

Trust you are well.

Please note that your MTN account has been credited.

Credit Reference Number: SR# ***

Adjustment Number - MC***

You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.

Due to the above, your query will now be closed.

We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.

Have a great day further.

Regards,

The Rewardsco Team