NG
Nkosana G
1 reviews | Active since Mar 2020
31 Jul 2024, 12:44
Terrible Service
Terrible experience and we only started with the company. Took a wifi router from them promised me delivery Tuesday 30th July 2024, call the company following up delivery and it's not yet dispatched. None of the consultants does know what's happening, I'm very frustrated and should have taken this Mtn wifi router, they promised me quick delivery just to get the sale. Terrible service from Mondo.
Helpful (0)
Replies (3)0
Replies (3)
Rewardsco.com's replyOfficial
31 Jul 2024, 16:42Hi Nkosana,
Thank you for taking the time to write to us about the quality of service you received.
We have escalated your order to our sales team to prioritize and once we receive feedback, you will be contacted.
***
Kind Regards,
The Rewardsco Team
Thank you for taking the time to write to us about the quality of service you received.
We have escalated your order to our sales team to prioritize and once we receive feedback, you will be contacted.
***
Kind Regards,
The Rewardsco Team
Rewardsco.com's reply31 Jul 2024, 16:42
Official
Hi Nkosana,
Thank you for taking the time to write to us about the quality of service you received.
We have escalated your order to our sales team to prioritize and once we receive feedback, you will be contacted.
***
Kind Regards,
The Rewardsco Team
Thank you for taking the time to write to us about the quality of service you received.
We have escalated your order to our sales team to prioritize and once we receive feedback, you will be contacted.
***
Kind Regards,
The Rewardsco Team
NG
Nkosana G's updateReviewer Update
01 Aug 2024, 13:32How is it possible that you waking up 7 days after I have called you and asked about the delivery? Your sales people **** to me in order to get the sale and promised delivery Tuesday which has passed. If u dont deliver before next week Tuesday I want my money back and won't ever ever recommend you to anyone. This is terrible service
NG
Nkosana G's update01 Aug 2024, 13:32
Reviewer Update
How is it possible that you waking up 7 days after I have called you and asked about the delivery? Your sales people **** to me in order to get the sale and promised delivery Tuesday which has passed. If u dont deliver before next week Tuesday I want my money back and won't ever ever recommend you to anyone. This is terrible service
Rewardsco.com's replyOfficial
01 Aug 2024, 14:38Hi Nkosana ,
Thank you for taking our call.
Your order has been escalated to the sales team to be prioritized.
We are currently working on resolving your query.
Kind Regards,
The Rewardsco Team
Thank you for taking our call.
Your order has been escalated to the sales team to be prioritized.
We are currently working on resolving your query.
Kind Regards,
The Rewardsco Team
Rewardsco.com's reply01 Aug 2024, 14:38
Official
Hi Nkosana ,
Thank you for taking our call.
Your order has been escalated to the sales team to be prioritized.
We are currently working on resolving your query.
Kind Regards,
The Rewardsco Team
Thank you for taking our call.
Your order has been escalated to the sales team to be prioritized.
We are currently working on resolving your query.
Kind Regards,
The Rewardsco Team