RS
Rushdah S
1 reviews | Active since Apr 2019
06 Sept 2021, 14:35
Terrible service
I’ve been ha going on the line for ages I’ve probably called about 10 times today to squeak to a consultant regarding my application!
Helpful (0)
Replies (15)0
Replies (15)
Rewardsco.com's replyOfficial
06 Sept 2021, 14:43Hi Rushdah,
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134917
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134917
Regards,
The Mondo Team
Rewardsco.com's reply06 Sept 2021, 14:43
Official
Hi Rushdah,
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134917
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134917
Regards,
The Mondo Team
Rewardsco.com's replyOfficial
06 Sept 2021, 15:50Hi Rushdah,
Trust you are well.
Please note that your recent MTN application is in an Approved-Approved status, therefore, a request has been escalated to the relevant department in order to finalize the application.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN application is in an Approved-Approved status, therefore, a request has been escalated to the relevant department in order to finalize the application.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Rewardsco.com's reply06 Sept 2021, 15:50
Official
Hi Rushdah,
Trust you are well.
Please note that your recent MTN application is in an Approved-Approved status, therefore, a request has been escalated to the relevant department in order to finalize the application.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN application is in an Approved-Approved status, therefore, a request has been escalated to the relevant department in order to finalize the application.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
RS
Rushdah S's updateReviewer Update
07 Sept 2021, 08:34Thank you, I’m awaiting a call
RS
Rushdah S's update07 Sept 2021, 08:34
Reviewer Update
Thank you, I’m awaiting a call
Rewardsco.com's replyOfficial
07 Sept 2021, 09:31Good day,
You are welcome.
Regards,
The Rewardsco Team
You are welcome.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Sept 2021, 09:31
Official
Good day,
You are welcome.
Regards,
The Rewardsco Team
You are welcome.
Regards,
The Rewardsco Team
RS
Rushdah S's updateReviewer Update
07 Sept 2021, 11:34Good day,
Still awaiting call from your company
Still awaiting call from your company
RS
Rushdah S's update07 Sept 2021, 11:34
Reviewer Update
Good day,
Still awaiting call from your company
Still awaiting call from your company
RS
Rushdah S's updateReviewer Update
07 Sept 2021, 14:52Hello I’m still awaiting call urgently as the online department are unable to assist
RS
Rushdah S's update07 Sept 2021, 14:52
Reviewer Update
Hello I’m still awaiting call urgently as the online department are unable to assist
Rewardsco.com's replyOfficial
07 Sept 2021, 15:14Good day,
Please note that you will receive a call at 4 pm today.
Regards,
The Rewardsco Team
Please note that you will receive a call at 4 pm today.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Sept 2021, 15:14
Official
Good day,
Please note that you will receive a call at 4 pm today.
Regards,
The Rewardsco Team
Please note that you will receive a call at 4 pm today.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
07 Sept 2021, 16:01Hi Rushdah,
Trust you are well.
As discussed with Nicole, please note that a follow up regarding your MTN application has been escalated to the relevant team.
We will receive feedback within 24-48 hours.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Nicole, please note that a follow up regarding your MTN application has been escalated to the relevant team.
We will receive feedback within 24-48 hours.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Sept 2021, 16:01
Official
Hi Rushdah,
Trust you are well.
As discussed with Nicole, please note that a follow up regarding your MTN application has been escalated to the relevant team.
We will receive feedback within 24-48 hours.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Nicole, please note that a follow up regarding your MTN application has been escalated to the relevant team.
We will receive feedback within 24-48 hours.
Regards,
The Rewardsco Team
RS
Rushdah S's updateReviewer Update
17 Sept 2021, 10:13So it’s the 17th and Nicole hasn’t called me since the 7th. No response and feedback regarding my application
RS
Rushdah S's update17 Sept 2021, 10:13
Reviewer Update
So it’s the 17th and Nicole hasn’t called me since the 7th. No response and feedback regarding my application
Rewardsco.com's replyOfficial
17 Sept 2021, 11:31Good day,
We do apologize for the inconvenience caused.
Kindly note that you will receive feedback within today.
Regards,
The Rewardsco Team
We do apologize for the inconvenience caused.
Kindly note that you will receive feedback within today.
Regards,
The Rewardsco Team
Rewardsco.com's reply17 Sept 2021, 11:31
Official
Good day,
We do apologize for the inconvenience caused.
Kindly note that you will receive feedback within today.
Regards,
The Rewardsco Team
We do apologize for the inconvenience caused.
Kindly note that you will receive feedback within today.
Regards,
The Rewardsco Team
RS
Rushdah S's updateReviewer Update
21 Sept 2021, 12:01Still awaiting assistance
RS
Rushdah S's update21 Sept 2021, 12:01
Reviewer Update
Still awaiting assistance
Rewardsco.com's replyOfficial
21 Sept 2021, 12:34Hi Rushdah,
Trust you are well.
Please note that we have sent a follow up to the relevant team regarding your application status.
Once we receive an update, we will advise you.
Regards,
The Rewardsco Team
Trust you are well.
Please note that we have sent a follow up to the relevant team regarding your application status.
Once we receive an update, we will advise you.
Regards,
The Rewardsco Team
Rewardsco.com's reply21 Sept 2021, 12:34
Official
Hi Rushdah,
Trust you are well.
Please note that we have sent a follow up to the relevant team regarding your application status.
Once we receive an update, we will advise you.
Regards,
The Rewardsco Team
Trust you are well.
Please note that we have sent a follow up to the relevant team regarding your application status.
Once we receive an update, we will advise you.
Regards,
The Rewardsco Team
RS
Rushdah S's updateReviewer Update
22 Sept 2021, 12:35I need to be contacted urgently as one of your agents has made a credit vetting on my name for a new device.
RS
Rushdah S's update22 Sept 2021, 12:35
Reviewer Update
I need to be contacted urgently as one of your agents has made a credit vetting on my name for a new device.
Rewardsco.com's replyOfficial
22 Sept 2021, 12:48Good day,
Please note that we have sent a callback request to the relevant department.
Regards,
The Rewardsco Team
Please note that we have sent a callback request to the relevant department.
Regards,
The Rewardsco Team
Rewardsco.com's reply22 Sept 2021, 12:48
Official
Good day,
Please note that we have sent a callback request to the relevant department.
Regards,
The Rewardsco Team
Please note that we have sent a callback request to the relevant department.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
05 Oct 2021, 10:05Hi Rushdah,
Trust you are well.
As per our records, your application has been approved and DSV couriers will be in contact with you to set an appointment for delivery.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
As per our records, your application has been approved and DSV couriers will be in contact with you to set an appointment for delivery.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Rewardsco.com's reply05 Oct 2021, 10:05
Official
Hi Rushdah,
Trust you are well.
As per our records, your application has been approved and DSV couriers will be in contact with you to set an appointment for delivery.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
As per our records, your application has been approved and DSV couriers will be in contact with you to set an appointment for delivery.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team