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Anne D
1 reviews | Active since Mar 2009
05 Jan 2022, 10:14
Terrible Customer Service
I app**** for an upgrade yesterday on the MTN website. I received a call but I was unable to hear the person on the other end. I was told I would be called back but haven't received a call as yet. I contacted MTN who referred me to Rewardsco / Mondo who told me they don't have an application for me on their system. When I didn't want to upgrade I got calls from them daily. Now that I am ready to upgrade their service is non-existant. Would be nice if somebody can assist me.
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Rewardsco.com's replyOfficial
05 Jan 2022, 10:20Hi Anne,
Please note that the sales agent has an automatic dialing system.
Therefore, once your number is generated back onto the system, you will receive a callback, as the agent is unable to manually dial out your number.
We apologize for any inconvenience caused.
Case No: RCO166559
Regards,
The Rewardsco Team
Please note that the sales agent has an automatic dialing system.
Therefore, once your number is generated back onto the system, you will receive a callback, as the agent is unable to manually dial out your number.
We apologize for any inconvenience caused.
Case No: RCO166559
Regards,
The Rewardsco Team
Rewardsco.com's reply05 Jan 2022, 10:20
Official
Hi Anne,
Please note that the sales agent has an automatic dialing system.
Therefore, once your number is generated back onto the system, you will receive a callback, as the agent is unable to manually dial out your number.
We apologize for any inconvenience caused.
Case No: RCO166559
Regards,
The Rewardsco Team
Please note that the sales agent has an automatic dialing system.
Therefore, once your number is generated back onto the system, you will receive a callback, as the agent is unable to manually dial out your number.
We apologize for any inconvenience caused.
Case No: RCO166559
Regards,
The Rewardsco Team