*****sters and liers

this company does *****! I was contacted from a number (this number ***), true caller says that it is Vodacom upgrades, I have 2 contracts that are due for an upgrade, but did not want to upgrade now, this agent (lady) explained the plan upgrade to me and I said to her that I do not want to upgrade a plan only, as we want phones with our upgrade, I told her to send me a quote via email and relevant details regarding this, before I make any decisions to upgrade. I told her 3 times I do not want to upgrade at this moment, only end of June... she told me that is fine and she wil mail me the quote and relevant info. this morning (30th April 2024) I've received an email that the upgrades have been done, as to I have never received the quotes or relevant info. If a no means no, respect the clients wishes. Is this how the company works? the agents are doing what they like and not even considering the clients wishes to not go ahead with the upgrades? I WOULD LIKE TO WARN EVERYONE, DO NOT ANSWER YOUR PHONE WHEN THEY CALL!!!! I have send an email on their website to speak to someone higher up, and still no response from this REWARDSCO.COM.

all the agents want is their commission from a sale and do not care what the client tell them, just go on an do what ever they want.. not very professional.

and what the lady also said to me when I've decided to answer my phone, she told me that "can you remember I spoke to you on Friday, ( 26th April), which I never did, as I declined the call each time the number called me..... they also LIE to get a sale done.

I hate people/companies that do business this way.

PLEASE BE WARNED PEOPLE. MY RATING FOR THIS COMPANY SHOULD BE -100 STARS AND NOT 1 STAR........

hope that their CEO / Director sees this review - I would like to tell them their fortune for this type of service.