AS
Arshad S

1 reviews | Active since Aug 2020

27 Aug 2024, 08:50

Stacy and Naledi

Months later and issue still not resolved. A Complete bunch of ****holes. Stacy(manager) and Naledi from the customer care department are completely *********** at their jobs. How hard is it to cancel my damn contract and refund me for the time it was supposed to already be cancelled

0
Replies (2)
Rewardsco.com
Rewardsco.com's reply27 Aug 2024, 09:44
Official
Hi Arshad, Thank you for taking the time to write to us about the quality of service you received. We sincerely apologize for the service you received and  we want to improve your experience.

We have escalated this query and an agent will be in contact with you soon. 
Regards,The Mondo Team  
AS
Arshad S's update09 Sept 2024, 08:38
Reviewer Update
Another month gone and still no refund processed