Shocking service - Facts allegedly incorrect

Wow, your website, definitely does not validate the experience I have had with your company. In fact it's actually a joke. Senior Management needs to now engage with me in order to resolve the inefficiencies of your staff. Currently been on a call with your staff member for 55 minutes, without resolution. If you have lost the call recording between Jannelle and myself and my wife on 6 July 2022, how does this then become the customer's problem? I have 5 (yes 5) different reference numbers. An email received after I had to follow up again, email reads -- Good day, Trust you are well. Please note your query has been deemed valid (in your favor). Kindly be advised you can contact us on *** for more information. Kind Regards, The Rewardsco Team

Simply put you need to ensure I am refunded R409.00 for August 2022 and my wife refunded R259.01 for August 2022.

Reference numbers are: ***, 1rd4fdv, 1rnpvr9, rco269440 and rco269444 LUCKY the manager, then promised to call me back within an hour. Sad to say three and a half hours later, yes you guessed correctly, no return call.