SN
Sreeja N
1 reviews | Active since Jul 2014
01 Oct 2021, 08:54
**** service, not keeping their words!!! Looting people...
Bad bad experience, they delivered me a phone on behalf of Vodacom on the 6th of Sep from that day I have been calling to cancel the contract as I dint like the phone. They said we will send someone to collect it but till now no one came and Vodacom has started to charge me for something I'm not even using. Every time I call they give the same excuse but nothing actioned yet. If any one gets a call from these guys for contract please think twice once you say yes that's it no going back even if they say we can cancel it within 14 days!!!! Worst experience ever😡
Helpful (0)
Replies (6)0
Replies (6)
Rewardsco.com's replyOfficial
01 Oct 2021, 09:00Hi Sreeja,
Thank you for taking the time to write to us about your Vodacom Collection.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139967
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom Collection.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139967
Regards,
The Rewardsco Team
Rewardsco.com's reply01 Oct 2021, 09:00
Official
Hi Sreeja,
Thank you for taking the time to write to us about your Vodacom Collection.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139967
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom Collection.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139967
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
01 Oct 2021, 13:16Hi Sreeja,
Trust you are well.
As discussed with Rewardsco, please note that an urgent collection request has been sent to Vodacom.
Once the order is returned to the warehouse, a cancellation will be submitted,
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Rewardsco, please note that an urgent collection request has been sent to Vodacom.
Once the order is returned to the warehouse, a cancellation will be submitted,
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Rewardsco.com's reply01 Oct 2021, 13:16
Official
Hi Sreeja,
Trust you are well.
As discussed with Rewardsco, please note that an urgent collection request has been sent to Vodacom.
Once the order is returned to the warehouse, a cancellation will be submitted,
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Rewardsco, please note that an urgent collection request has been sent to Vodacom.
Once the order is returned to the warehouse, a cancellation will be submitted,
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
SN
Sreeja N's updateReviewer Update
04 Oct 2021, 10:26Thank you, but still no one contacted with regards to collection. Everytime i called Vodacom they said Rewardsco needs to arrange collections....as a loyal Vodacom customer im really disappointed this time.
SN
Sreeja N's update04 Oct 2021, 10:26
Reviewer Update
Thank you, but still no one contacted with regards to collection. Everytime i called Vodacom they said Rewardsco needs to arrange collections....as a loyal Vodacom customer im really disappointed this time.
Rewardsco.com's replyOfficial
04 Oct 2021, 10:47Hi Sreeja,
You are welcome.
Please note that a follow up on collection has been sent to the Vodacom collections department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Rewardsco Team
You are welcome.
Please note that a follow up on collection has been sent to the Vodacom collections department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Rewardsco Team
Rewardsco.com's reply04 Oct 2021, 10:47
Official
Hi Sreeja,
You are welcome.
Please note that a follow up on collection has been sent to the Vodacom collections department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Rewardsco Team
You are welcome.
Please note that a follow up on collection has been sent to the Vodacom collections department.
Once we receive feedback, we will advise you accordingly.
Regards,
The Rewardsco Team
SN
Sreeja N's updateReviewer Update
07 Oct 2021, 13:30Rewardsco, NO one has come yet to collect the phone,pplease can you resolve this ASAP
SN
Sreeja N's update07 Oct 2021, 13:30
Reviewer Update
Rewardsco, NO one has come yet to collect the phone,pplease can you resolve this ASAP
Rewardsco.com's replyOfficial
07 Oct 2021, 14:35Good day,
Please note that your query has been escalated to the relevant department for urgent assistance.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Please note that your query has been escalated to the relevant department for urgent assistance.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Oct 2021, 14:35
Official
Good day,
Please note that your query has been escalated to the relevant department for urgent assistance.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team
Please note that your query has been escalated to the relevant department for urgent assistance.
We do apologize for the delay and inconvenience caused.
Regards,
The Rewardsco Team