1 reviews | Active since May 2014
****med
**** to take contract Bad service, i was ****med into taking a contract, i received a call and was told i will be receiving a gift from vodacom for being a long lasting client with vodacom without missing any payment. Fast forward only to find out its a new contract, lodged a case to retrieve a call and found that the sales agent did fail to tell me its a new contract and said it was free and its a gift, even after the proof that i did not agree to a contract my account was still debited. My consumer rights are being violated and its unfortunate and unfair what they are doing, now they tell me the only option i have is to accept the contract with one month subscription free on a 24 months contract or allow them to pick up the device they gave me as a gift. I do not see any fairness in this, my family is using this device now and we must return it, what can i do in this situation? I want to keep the device, total cost of the contract is R541 pm for 24 months, i asked how much it is for the device alone and they said R250 pm for 24 months,but they can not give me just the device as its a package deal. I am really not happy.
