AK
Angelique K
1 reviews | Active since Jul 2020
12 Mar 2024, 17:32
****s
BE CAREFUL. Do not trust these telemarketers!! Lady from rewardsco phoned me today and explained that Vodacom would like to reward me for being n valued client etc etc. Said that I will pay less for the same contract I currently have. After the phonecall I received an sms and viewed the vodacom app...she upgraded my contract for the next 24months and now I will be paying a much higher premium for the same thing. I asked her +- 6 times to confirm that my premium will be less and she said yes. And she said that I will also receive a once off 20gig data as a gift on 1 April. Anyways...now it is costing me a lot of airtime and frustration to reverse this. Don't agree to anything over the phone!!****s.
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Replies (3)
Rewardsco.com's replyOfficial
11 May 2024, 09:12Hi Angelique, Thank you for taking the time to write to us about your Vodacom upgrade dispute. We sincerely apologize for the level of service you have received. An upgrade reversal was processed on the system. Kind Regards, The Rewardsco Team
Rewardsco.com's reply11 May 2024, 09:12
Official
Hi Angelique, Thank you for taking the time to write to us about your Vodacom upgrade dispute. We sincerely apologize for the level of service you have received. An upgrade reversal was processed on the system. Kind Regards, The Rewardsco Team
AK
Angelique K's updateReviewer Update
18 Jun 2024, 17:48So this has been 6 weeks since the Rewardsco's reply to my review and no one has contacted me yet. And NO reversal was processed. Please stop with thie lies Rewardsco.
AK
Angelique K's update18 Jun 2024, 17:48
Reviewer Update
So this has been 6 weeks since the Rewardsco's reply to my review and no one has contacted me yet. And NO reversal was processed. Please stop with thie lies Rewardsco.
AK
Angelique K's updateReviewer Update
07 Sept 2024, 07:00Another 3 months has passed. Phoned multiple times again. No reversal was done. Still paying the higher premium that I never agreed to. It is impossible to get this reversed!!
AK
Angelique K's update07 Sept 2024, 07:00
Reviewer Update
Another 3 months has passed. Phoned multiple times again. No reversal was done. Still paying the higher premium that I never agreed to. It is impossible to get this reversed!!