RP
Rufus P
1 reviews | Active since May 2020
20 Dec 2021, 11:55
Rude personnel
a Telesales lady called me from this company and attempted to shove an "upgrade" down my throat. Upon telling her to talk slower as I want to enquire about other products, she didn't give me chance, and when I finally told her I'm not interested, she dropped the call. Upon trying to report this matter, another "customer care" agent placed me on hold for 12mins after telling her why I called. I believe this was an attempt to prevent me lodging a complaint.
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Rewardsco.com's replyOfficial
20 Dec 2021, 12:01Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163038
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163038
Regards,
The Rewardsco Team
Rewardsco.com's reply20 Dec 2021, 12:01
Official
Good day,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163038
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163038
Regards,
The Rewardsco Team