MM
Moshiane M
1 reviews | Active since Aug 2018
28 Oct 2024, 20:27
Rewardsco/mtn modo
I returned the home router to mtn on the 8th of August up to this day it’s not yet cancelled and they’re always promising that it will be cancelled before the end of business,I’m so tired of calling mtn and rewardsCo to cancel the contract and they’re debiting me every month on the 4th. I’m so sick and tired.
Helpful (0)
Replies (4)0
Replies (4)
Rewardsco.com's replyOfficial
29 Oct 2024, 08:06Hi Moshiane,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
Best regards,
Rewardsco.com's reply29 Oct 2024, 08:06
Official
Hi Moshiane,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
Best regards,
Rewardsco.com's replyOfficial
29 Oct 2024, 11:04Hi Moshiane.
I trust you are well.
I am sorry about the inconvenience and frustration this has caused. As per our records, the cancellation has been escalated and it currently pending. Should you have any further questions, please contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well.
I am sorry about the inconvenience and frustration this has caused. As per our records, the cancellation has been escalated and it currently pending. Should you have any further questions, please contact our Customer Care Team.
Regards,
The Mondo Team
Best regards,
Rewardsco.com's reply29 Oct 2024, 11:04
Official
Hi Moshiane.
I trust you are well.
I am sorry about the inconvenience and frustration this has caused. As per our records, the cancellation has been escalated and it currently pending. Should you have any further questions, please contact our Customer Care Team.
Regards,
The Mondo Team
I trust you are well.
I am sorry about the inconvenience and frustration this has caused. As per our records, the cancellation has been escalated and it currently pending. Should you have any further questions, please contact our Customer Care Team.
Regards,
The Mondo Team
Best regards,
MM
Moshiane M's updateReviewer Update
31 Oct 2024, 16:02I made a call today but i still get the same answer it looks like no one is willing to cancel my contract and close it.How long will this take???
MM
Moshiane M's update31 Oct 2024, 16:02
Reviewer Update
I made a call today but i still get the same answer it looks like no one is willing to cancel my contract and close it.How long will this take???
Rewardsco.com's replyOfficial
01 Nov 2024, 09:54Hi Moshiane,
I trust you are well.
As per our discussion, the cancellation is still in progress and we are currently awaiting feedback. Should you have any further questions, please contact our Customer Care Team.
Thank you for your patience and understanding.
Regards,
The Mondo Team
I trust you are well.
As per our discussion, the cancellation is still in progress and we are currently awaiting feedback. Should you have any further questions, please contact our Customer Care Team.
Thank you for your patience and understanding.
Regards,
The Mondo Team
Best regards,
Rewardsco.com's reply01 Nov 2024, 09:54
Official
Hi Moshiane,
I trust you are well.
As per our discussion, the cancellation is still in progress and we are currently awaiting feedback. Should you have any further questions, please contact our Customer Care Team.
Thank you for your patience and understanding.
Regards,
The Mondo Team
I trust you are well.
As per our discussion, the cancellation is still in progress and we are currently awaiting feedback. Should you have any further questions, please contact our Customer Care Team.
Thank you for your patience and understanding.
Regards,
The Mondo Team
Best regards,