HM
Hlengy M
1 reviews | Active since May 2023
31 Aug 2023, 21:09
REWARDSCO/MONDO IS A ****
Don't take any contract with Mondo/Rewardsco and Mtn. I made an online purchase for the Home Connect month to month contract with MTN via Mondo, which required me to make a pre payment. I made that payment and never received my router. They cancelled my order with no reason and they failing to REFUND me my money back. I have called MTN DIRECT AND MONDO and they have been giving me the run around for almost two months now. I have called, emailed and all they keep saying is that they have escalated the matter but still no refund. I want my money back!!!!
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Replies (1)
Rewardsco.com's replyOfficial
01 Sept 2023, 12:56Good day,
Trust you are well.
We sincerely apologise for the issue you’ve experienced with your MTN product and for any inconvenience this has caused.
Your credit will be processed by MTN on your next invoice.
We appreciate your feedback and want to ensure that we make things right.
Thank you for your patience and understanding.
Regards,
The Rewardsco Team
Trust you are well.
We sincerely apologise for the issue you’ve experienced with your MTN product and for any inconvenience this has caused.
Your credit will be processed by MTN on your next invoice.
We appreciate your feedback and want to ensure that we make things right.
Thank you for your patience and understanding.
Regards,
The Rewardsco Team
Rewardsco.com's reply01 Sept 2023, 12:56
Official
Good day,
Trust you are well.
We sincerely apologise for the issue you’ve experienced with your MTN product and for any inconvenience this has caused.
Your credit will be processed by MTN on your next invoice.
We appreciate your feedback and want to ensure that we make things right.
Thank you for your patience and understanding.
Regards,
The Rewardsco Team
Trust you are well.
We sincerely apologise for the issue you’ve experienced with your MTN product and for any inconvenience this has caused.
Your credit will be processed by MTN on your next invoice.
We appreciate your feedback and want to ensure that we make things right.
Thank you for your patience and understanding.
Regards,
The Rewardsco Team