MM
Mario M
1 reviews | Active since Mar 2009
21 May 2021, 12:00
Rewardsco.Com ****y, disrespectful and arrogant
Received a call from one of the MTN operations sales team, did not listen to what aIl was telling him as well as getting real ****y. further to this before we could resolve the issue, disconnecting the call, without a word. Rude, arrogant and disrespectful.
Helpful (0)
Replies (4)0
Replies (4)
Rewardsco.com's replyOfficial
21 May 2021, 12:10Hi Mario,
Thank you for writing to us about the service you have received from our team.
We sincerely apologize for this.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO120505
Regards,
The Rewardsco Team
Thank you for writing to us about the service you have received from our team.
We sincerely apologize for this.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO120505
Regards,
The Rewardsco Team
Rewardsco.com's reply21 May 2021, 12:10
Official
Hi Mario,
Thank you for writing to us about the service you have received from our team.
We sincerely apologize for this.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO120505
Regards,
The Rewardsco Team
Thank you for writing to us about the service you have received from our team.
We sincerely apologize for this.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO120505
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
21 May 2021, 14:58Hi Mario,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Rewardsco Team
Rewardsco.com's reply21 May 2021, 14:58
Official
Hi Mario,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
24 May 2021, 16:21Hi Mario,
Please note that an investigation has been logged for the dispute raised.
We sincerely apologize for the manner in which you were spoken to.
Our team will revert with feedback.
Please note that an investigation has been logged for the dispute raised.
We sincerely apologize for the manner in which you were spoken to.
Our team will revert with feedback.
Regards,
The Rewardsco Team
Rewardsco.com's reply24 May 2021, 16:21
Official
Hi Mario,
Please note that an investigation has been logged for the dispute raised.
We sincerely apologize for the manner in which you were spoken to.
Our team will revert with feedback.
Please note that an investigation has been logged for the dispute raised.
We sincerely apologize for the manner in which you were spoken to.
Our team will revert with feedback.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
25 May 2021, 13:56Hi Mario,
Thank you for taking the time to write to us.
Feedback has been provided to you by our consultant.
Your query is now resolved and will be closed.
Feedback has been provided to you by our consultant.
Your query is now resolved and will be closed.
Please accept our sincere apologies for the level of service you have received.
Should you have any further queries please call or email our team.
Should you have any further queries please call or email our team.
Regards,
The Rewardsco Team
Rewardsco.com's reply25 May 2021, 13:56
Official
Hi Mario,
Thank you for taking the time to write to us.
Feedback has been provided to you by our consultant.
Your query is now resolved and will be closed.
Feedback has been provided to you by our consultant.
Your query is now resolved and will be closed.
Please accept our sincere apologies for the level of service you have received.
Should you have any further queries please call or email our team.
Should you have any further queries please call or email our team.
Regards,
The Rewardsco Team