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David Y

1 reviews | Active since Jul 2020

02 Mar 2023, 16:26

Rewardsco.com are not who they seem to be

These people pretend they are from vodacom, misrepresent themselves. They trick you into upgrades and have all your info. Beware !

0
Replies (4)
Rewardsco.com
Rewardsco.com's reply02 Mar 2023, 16:39
Official
Good day, 

Thank you for taking the time to write to us about your query. 

We sincerely apologize for the level of service you have received. Our team is currently investigating your query. 

We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is: RCO207578


Regards, 

The Rewardsco Team
DY
David Y's update02 Mar 2023, 17:16
Reviewer Update
Have emailed you directly but got no response
Rewardsco.com
Rewardsco.com's reply03 Mar 2023, 08:50
Official
Thank you for the update, we will be in contact with you to provide assistance.
Rewardsco.com
Rewardsco.com's reply11 Mar 2023, 11:39
Official
Hi David,

Trust you are well.

Please note that there were 2 upgrades done by Rewardsco, therefore, upgrade reversal requests was submitted on the Vodacom system.

Kindly refer to the below break-down.

Upgrade 1:
Order Number: ***
Upgrade Reversal Reference Number: SR_***
Resolution: Upgrade reversal request has been submitted. This will be actioned within 72 working hours. Vodacom will send you an auto-mated confirmation that the reversal has been done.

Upgrade 2:
Order Number: ***
Upgrade Reversal Reference Number: SR_***
Resolution: Upgrade has been reversed.

Have a great weekend.

Regards,

The Rewardsco Team