JV
Jc V
1 reviews | Active since Mar 2023
14 Mar 2023, 16:34
Rewardsco.com
Aston Pillay i hope you read this you ........
The most Useless *********** people ever in existence claiming im a loyal customer and giving me discount and then going and putting it through as a upgrade and now the idiotic agent gets a slap on the wrist and the customer suffering due to low score cannot upgrade to the device because of brainless people working for a multi million rand company.
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Replies (5)0
Replies (5)
Rewardsco.com's replyOfficial
14 Mar 2023, 16:58Good day Jc Visagie,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO361885
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO361885
Regards,
The Rewardsco Team
Rewardsco.com's reply14 Mar 2023, 16:58
Official
Good day Jc Visagie,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO361885
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO361885
Regards,
The Rewardsco Team
JV
Jc V's updateReviewer Update
14 Mar 2023, 17:06one can't even complain about the level of service from a company like yours because there is no level and there is no service!! you messed up my name on upgrading and now the customer must suffer thats to a brainless lady that offered disccount and stating on the call it is NOT a UPGRADE it is DISCOUNT and then going through as a upgrade.
Then the "Magnificent" team leader Aston Pillay on call states it was a deal not disccount...
so who is in the wrong hear?? me or your "Spectacular" workers??? i did File a complaint with NCC just Now i wanted to sort this out in a Cival Way but it seems to me Aston Pillay just does not want to
Then the "Magnificent" team leader Aston Pillay on call states it was a deal not disccount...
so who is in the wrong hear?? me or your "Spectacular" workers??? i did File a complaint with NCC just Now i wanted to sort this out in a Cival Way but it seems to me Aston Pillay just does not want to
JV
Jc V's update14 Mar 2023, 17:06
Reviewer Update
one can't even complain about the level of service from a company like yours because there is no level and there is no service!! you messed up my name on upgrading and now the customer must suffer thats to a brainless lady that offered disccount and stating on the call it is NOT a UPGRADE it is DISCOUNT and then going through as a upgrade.
Then the "Magnificent" team leader Aston Pillay on call states it was a deal not disccount...
so who is in the wrong hear?? me or your "Spectacular" workers??? i did File a complaint with NCC just Now i wanted to sort this out in a Cival Way but it seems to me Aston Pillay just does not want to
Then the "Magnificent" team leader Aston Pillay on call states it was a deal not disccount...
so who is in the wrong hear?? me or your "Spectacular" workers??? i did File a complaint with NCC just Now i wanted to sort this out in a Cival Way but it seems to me Aston Pillay just does not want to
Rewardsco.com's replyOfficial
16 Mar 2023, 15:52Hi Jc Visagie,
Trust you are well.
Thank you for raising the above concerns with us. This will be addressed with the sales team.
As per the Vodacom system, the upgrade did not take effect and was cancelled by Vodacom direct.
Unfortunately, we are unable to advise further as to why your account is reflected under debt review. You will need to view this on the Clear Score App or contact the Vodacom Accounts Department at ***. You can also get in touch with TransUnion to request a credit report (https://www.transunion.co.za/).
Trust you are well.
Thank you for raising the above concerns with us. This will be addressed with the sales team.
As per the Vodacom system, the upgrade did not take effect and was cancelled by Vodacom direct.
Unfortunately, we are unable to advise further as to why your account is reflected under debt review. You will need to view this on the Clear Score App or contact the Vodacom Accounts Department at ***. You can also get in touch with TransUnion to request a credit report (https://www.transunion.co.za/).
Regards,
The Rewardsco Team
Rewardsco.com's reply16 Mar 2023, 15:52
Official
Hi Jc Visagie,
Trust you are well.
Thank you for raising the above concerns with us. This will be addressed with the sales team.
As per the Vodacom system, the upgrade did not take effect and was cancelled by Vodacom direct.
Unfortunately, we are unable to advise further as to why your account is reflected under debt review. You will need to view this on the Clear Score App or contact the Vodacom Accounts Department at ***. You can also get in touch with TransUnion to request a credit report (https://www.transunion.co.za/).
Trust you are well.
Thank you for raising the above concerns with us. This will be addressed with the sales team.
As per the Vodacom system, the upgrade did not take effect and was cancelled by Vodacom direct.
Unfortunately, we are unable to advise further as to why your account is reflected under debt review. You will need to view this on the Clear Score App or contact the Vodacom Accounts Department at ***. You can also get in touch with TransUnion to request a credit report (https://www.transunion.co.za/).
Regards,
The Rewardsco Team
JV
Jc V's updateReviewer Update
16 Mar 2023, 15:58not my ****** not my circus you will be hearing from NCC and taking your **** appologies up with them you are the company taking in workers people from the stree with no degree's and making them "sales agents" and selling discounts as upgrades.
JV
Jc V's update16 Mar 2023, 15:58
Reviewer Update
not my ****** not my circus you will be hearing from NCC and taking your **** appologies up with them you are the company taking in workers people from the stree with no degree's and making them "sales agents" and selling discounts as upgrades.
Rewardsco.com's replyOfficial
16 Mar 2023, 16:02As per our previous response, this will be raised and addressed with the sales department.
Rewardsco.com's reply16 Mar 2023, 16:02
Official
As per our previous response, this will be raised and addressed with the sales department.