PG
Peter G
1 reviews | Active since Mar 2024
11 Mar 2024, 10:00
Rewardsco.com ??????
Rewardsco.com repeatedly called me on 05-02-24 and when I did take the call the line was very bad. the Consultant who introduced herself so badly I do not know her name. While she was going through her presentation the line dropped no backup call was received. I have been onto the Rewardsco.com website 3 times to leave a message on their contact link with absolutely no response. I tried phoning them at their office number and on Option ! I was told I was calling outside of their office hours although the message further detailed the office hours. I was well within those hours. trying to reach the Reception proved equally fruitless. Is this business still in business? Peter Gaunt
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Replies (4)
Rewardsco.com's replyOfficial
11 Mar 2024, 14:43Hi Peter,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We have escalated your details and if you are pre-approved a sales agent will call you within 24 working hours.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We have escalated your details and if you are pre-approved a sales agent will call you within 24 working hours.
Regards,
The Rewardsco Team
Rewardsco.com's reply11 Mar 2024, 14:43
Official
Hi Peter,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We have escalated your details and if you are pre-approved a sales agent will call you within 24 working hours.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We have escalated your details and if you are pre-approved a sales agent will call you within 24 working hours.
Regards,
The Rewardsco Team
PG
Peter G's updateReviewer Update
14 Mar 2024, 10:33As of 14/03/2024 it appears that I was not, and it would appear am not, "pre-approved" as there has been no contact made by Rewardsco.com as per their response to my original review.
PG
Peter G's update14 Mar 2024, 10:33
Reviewer Update
As of 14/03/2024 it appears that I was not, and it would appear am not, "pre-approved" as there has been no contact made by Rewardsco.com as per their response to my original review.
PG
Peter G's updateReviewer Update
26 Mar 2024, 08:34As of 28 March 2024, 08h30 I have not heard a word from Rewardsco.com. Through my local MTN store I was given email address to contact Rewardsco.com. Complete waste of time. Other than an automated receipt reply there has been no contact from them. Absolutely shocking service.
PG
Peter G's update26 Mar 2024, 08:34
Reviewer Update
As of 28 March 2024, 08h30 I have not heard a word from Rewardsco.com. Through my local MTN store I was given email address to contact Rewardsco.com. Complete waste of time. Other than an automated receipt reply there has been no contact from them. Absolutely shocking service.
PG
Peter G's updateReviewer Update
16 Apr 2024, 13:20I have still not received any communication from Rewardsco.com other than automated receipt replies to both salesadmin and escalation email addresses. I have read many reviews abwhat a joke of a company.out this company subsequently and there are not too many favourable ones. however, at least some people received the offered upgrades, all be it not necessarily what they were told to expect.
PG
Peter G's update16 Apr 2024, 13:20
Reviewer Update
I have still not received any communication from Rewardsco.com other than automated receipt replies to both salesadmin and escalation email addresses. I have read many reviews abwhat a joke of a company.out this company subsequently and there are not too many favourable ones. however, at least some people received the offered upgrades, all be it not necessarily what they were told to expect.