Rewardsco Vodacom Upgrades - Dishonest Sales Person - Billing Exaggerated from what was Promised!

I received a call and upgraded two of my Vodacom contracts as well as cancelled two contracts due to an increase in one of my two upgrades. Upon calling the cancellation line today to ascertain the progress of my cancellations I was informed that my upgrade values was not as discussed on the call with the consultant. To add insult to injury, despite enquiring about upgrade fees and additional charges I was informed that there was none but when I received the quotation today which was not sent to me on the day that I upgraded, I noticed that the cost of both upgrades appeared on the quotation. I also requested for 20gig of monthly data which the consultant who did my upgrade advised that she catered for only to find that it was only a once off. The cost of being billed extra would have out me out of pocket but the consultant who did the upgrade was not interested in this. In retrospect, she was more interested in the actual sale than ensuring that she was fulfilling my request. It is extremely frustrating to have to realize that there are sales personnel out there who think nothing of creating unnecessary financial stress on the customers of Vodacom thus giving Vodacom a bad reputation.