JM
John M
1 reviews | Active since Oct 2019
08 Aug 2022, 10:33
Rewardsco very ************ consultants
In May a rewards consultant phoned me to offer 20 gig anytime MTN data. They ****. They even refused to send me a copy of the telephone conversation of when i agreed to the contract. It was 10 day and 10 night gig. I phoned them on 24 June to cancel. I'm still waiting for them to do it. In 2 weeks it will be waiting for them to correct it. Even government departments are faster than them.
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Replies (2)
Rewardsco.com's replyOfficial
08 Aug 2022, 11:00Good day John,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We have escalated your query to the relevant department at MTN.
Your Case Number is: RCO249676
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We have escalated your query to the relevant department at MTN.
Your Case Number is: RCO249676
Regards,
The Rewardsco Team
Rewardsco.com's reply08 Aug 2022, 11:00
Official
Good day John,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We have escalated your query to the relevant department at MTN.
Your Case Number is: RCO249676
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
We have escalated your query to the relevant department at MTN.
Your Case Number is: RCO249676
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
03 Sept 2022, 11:17Hi John,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delayed response.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delayed response.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team
Rewardsco.com's reply03 Sept 2022, 11:17
Official
Hi John,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delayed response.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delayed response.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team