Rewardsco sucks

Your call centre agent **** to me about my upgrade from vodacom, since 29/02 i can no longer make or receive calls on my business number as she upgraded me to a at home data only contract, i specifically asked her i do not need a device as i will only need my phone, she assured me its part of the package but i will be able to use my phone. They delivered the (useless) device 09/02 and started my cooling off period even though the contract only takes effect 29/02, how the fücķ must i know before the contract starts and i start using the device that its going to work for me to decide in the coolong off period yes or no??? I went to vodacom4u on the 29th Feb to revert and cancel the contract i spoke to a Rachel in cancellations she assured me 24-72 hours all will be reverted and solved. NOTHING HAPPENED. 05/03 I went to vodacom care they then informed me no request was ever logged on my account, and proceded to log the request, and escalated it, 06/03 I went to vodaworld with the useless unopened device they also could not help but called some call centre to log the request which i have a ref number, but they can not help me until the fũcķinġ device has been returned. This morning 07/03 I finally got your number ***called and explained that i need a immediate reversal as this is my business number and I am having a loss of income because one your agents fąlsęlŷ got me to agree to the wrong contract, she was no help on the situation, also mentioned that this is my first request and did not give me an reference number before she cut my call off. I am furious with your ũnęthįcąl business practice with zero regard for my loss of income caused by your mislædïng sales agents. I can only be contacted by whatsapp or email as my phone has zero reception because of your sales fũckũp. PLEASE PLEASE follow up on this complaint as this is unacceptable