SM
Snethemba M

1 reviews | Active since Sept 2020

18 Nov 2024, 11:50

RewardsCo mtn contract

Their pathetic service,they are too quick to phone and offer you contracts but never reachable when you need to follow up.All their numbers ring straight to voicemail.Im sitting without the product which I already paid for and no one is saying anything

0
Replies (3)
Rewardsco.com
Rewardsco.com's reply18 Nov 2024, 12:02
Official
Hi  Snethemba,

I trust you are well.

I am sorry for the inconvenience and frustration this has caused you. We are currently looking into your query and should be in contact as soon as possible. Should you have any questions, please do not hesitate to contact our Customer Care Team. 

Regards,
The Mondo Team 
SM
Snethemba M's update18 Nov 2024, 12:13
Reviewer Update
I hqve comtacting your team for the past few days even today,my calls are being cut.This is really not cool considering the fact that you asked for payment before delivery of the parcel.Now I am working from woth no wifi which I already paid for
Rewardsco.com
Rewardsco.com's reply19 Nov 2024, 16:23
Official
Hi Snethemba,

I trust you are well.

As per the discussion that was had earlier today, our Inbound Team has assisted you on a way forward. Should you require any further assistance, please contact our Customer Care Team. 

Regards,
The Mondo Team