RewardsCo ****mers

Based on the numerous reviews, I am guilty of not doing my homework correctly and allowing myself to be conned into accepting an "upgrade" from an agent from RewardsCo, who made out to be representing Vodacom and not an this affiliate. Mind you, I blame Vodacom for allowing these ****mers to conduct business with consent to use their brand name.

Long story short - agent sold me an upgrade that turned out to be something completely different. Only discovered this when SIM stopped working. Raised query and all too quickly my concern came back as valid - i.e. the agent had misrepresented / ****med me. No apologies, just "we will look into this and someone will get back to you....."

I have now called back 4 times and every time I get the same runaround (after taking at least 15 mins to get through in the first place) - "....we acknowledge that you have a case that is valid....I have escalated the same.....someone will get back to you......" Only....they don't intend to!

Standard ****mer mentality - **** many, and a few will query. We string the few out until they lose the will to live and they eventually go away. ****mer wins!

Shame on me for allowing myself to be sucker punched by these ****bags and shame on you Vodacom for allowing these ********s to act on your behalf and to allow customers that have been with you for ages to be ****med.

Be warned. Stay away from these ****mers. If you need to do an upgrade, go into a Vodacom appointed store/branch.