1 reviews | Active since Sept 2016

10 Mar 2022, 20:28

Rewardsco is a NO GO!!

Terrible service. MTN should cut ties. Not forthcoming with information and do not deliver on promises. I have had no luck on the phone with Rewardsco and MTN says they can't help me.

0
Replies (2)
Rewardsco.com
Rewardsco.com's reply10 Mar 2022, 21:41
Official
Good day, 

Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received. 

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is: RCO196648

Regards,

 The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply23 Mar 2022, 08:41
Official
Hi Jessamine,

Trust you are well.

Please note that your MTN upgrade reversal has been done, therefore, you will be able to process a new upgrade.

your query has been resolved and will be closed.

We do apologize for our delayed response.

Have a great day further.

Should you require further assistance, please contact our Customer Service team. 

Regards,

Rewardsco Team