ND
Noluthando D
1 reviews | Active since Apr 2019
29 Oct 2021, 15:39
Rewardsco hostile and without permission
I was contacted by a RewardsCo agent and offers Vodacom contract. I indicated that I am not currently in the market as I had just gotten a new device and contract. Upon checking my credit report with Clearscore, I see that the phone call reflects an inquiry. This all without my consent! I call their call center and am on multiple occasions hung up on. No assistance received to date
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Rewardsco.com's replyOfficial
29 Oct 2021, 16:13Hi Noluthando,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147422
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147422
Regards,
The Rewardsco Team
Rewardsco.com's reply29 Oct 2021, 16:13
Official
Hi Noluthando,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147422
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO147422
Regards,
The Rewardsco Team