RK
RUDI K

1 reviews | Active since Aug 2024

22 Aug 2024, 10:52

************* RewardsCo and MTN

First off I want to implore to everyone never to do any business with RewardsCo even if they are calling on behalf of another company (In my case MTN)

They are a callcentre and the idiots that work in those call centres will do anything to get a sale out of you ... lie to you ... sell you things that you do not need by lying to you.

1) RewardsCo called me and told me that I have to go on a new contract for my phone or MTN will cut it off. Even if I did not want a new phone at the time. They told me that after the upgrade if I wanted to get a new phone then they will reset the contract and I can get a new phone with a new contract. Well, I had to pay a penalty to terminate my current contract to take a new contract.

2) This fool from RewardsCo called me and told me that I can get a new contract for my mobile Mifi contract and they will send a new Mifi router and sim card and then cancel the other Mifi contract I had and for R50 more I get double the bandwidth ie, 200Gig/month. Guess what they did not cancel the other contract and now I sit with 2x Mifi contracts until the other contract expires in November after which I have to cancel it myself.

3) Then another fool calls me and told me I can upgrade my original Mifi contract (for cheaper and more bandwidth than the new contract I got) He told me that the people at RewardsCo are *****s and ************* and they will do anything to get a sale.

So I implore you --- do not deal with MTN and RewardsCo on these spam calls. They are *****s, *************, and should be confronted about their underhandedness and with a hefty fine.

0
Replies (3)
Rewardsco.com
Rewardsco.com's reply23 Aug 2024, 09:38
Official
Hi RUDI  ,
 
Thank you for taking the time to write to us about the quality of service you received.
 
We sincerely apologize for the service you received and  we want to improve your experience.

We have escalated this and an agent will be in touch with you. 

Regards,
The Mondo Team  
RK
RUDI K's update27 Aug 2024, 14:13
Reviewer Update
Maybe in the next 10 years you will call me ... if at all. Still waiting.

RK
RUDI K's update03 Oct 2024, 16:01
Reviewer Update
You have not attempted to contact me.
I never got a call from RewardsCO and I am not surprised with these lies.