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Sashen N
1 reviews | Active since Dec 2020
11 Dec 2020, 14:13
Rewardsco Agent swore me and hung up while taking mtn contract
Rewardsco needs pay more attention on their employment process because after one of the sales agents swore me for no reason and hung up it goes to show that there are unprofessional people on the floor and management isn’t picking it up. After long emails and phone calls all I got was “ sorry we apologise and the agent was wrong “. Now because of the incompetence within Rewardsco companies like MTN is busy losing customers
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Replies (4)SN
Sashen N's updateReviewer Update
04 Apr 2023, 21:29Pathetic for a call Center, you rep**** after 3 years how unprofessional and disgraceful. The whole lot of you seem ***********. I will not contact or email anyone, if you care for the company name although it’s gone down the drain.you should be contacting me bcz I won’t stop telling people how pathetic and useless all of u are . All of u Keep taking ur jobs for granted and act or respond unprofessionally soon url will be looking around for another job.
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Sashen N's update04 Apr 2023, 21:29
Reviewer Update
Pathetic for a call Center, you rep**** after 3 years how unprofessional and disgraceful. The whole lot of you seem ***********. I will not contact or email anyone, if you care for the company name although it’s gone down the drain.you should be contacting me bcz I won’t stop telling people how pathetic and useless all of u are . All of u Keep taking ur jobs for granted and act or respond unprofessionally soon url will be looking around for another job.
Rewardsco.com's replyOfficial
05 Apr 2023, 08:59Hi Sashen,
Thank you for the above response.
Please note that unfortunately there was a system glitch with regards to reviews that came through in 2020.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
Thank you for the above response.
Please note that unfortunately there was a system glitch with regards to reviews that came through in 2020.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
Rewardsco.com's reply05 Apr 2023, 08:59
Official
Hi Sashen,
Thank you for the above response.
Please note that unfortunately there was a system glitch with regards to reviews that came through in 2020.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
Thank you for the above response.
Please note that unfortunately there was a system glitch with regards to reviews that came through in 2020.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
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Sashen N's updateReviewer Update
05 Apr 2023, 10:18Go look into the issue and see how unprofessionally it was handled and nobody called me back from Rewardsco after I’ve been verbally abused by your agent.
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Sashen N's update05 Apr 2023, 10:18
Reviewer Update
Go look into the issue and see how unprofessionally it was handled and nobody called me back from Rewardsco after I’ve been verbally abused by your agent.
Rewardsco.com's replyOfficial
06 Apr 2023, 14:52Hi Sashen,
Please note that the agent who spoke to you in an unprofessional manner is no longer employed at Rewardsco.
We do apologize for the level of service that you received.
Regards,
The Rewardsco Team
Please note that the agent who spoke to you in an unprofessional manner is no longer employed at Rewardsco.
We do apologize for the level of service that you received.
Regards,
The Rewardsco Team
Rewardsco.com's reply06 Apr 2023, 14:52
Official
Hi Sashen,
Please note that the agent who spoke to you in an unprofessional manner is no longer employed at Rewardsco.
We do apologize for the level of service that you received.
Regards,
The Rewardsco Team
Please note that the agent who spoke to you in an unprofessional manner is no longer employed at Rewardsco.
We do apologize for the level of service that you received.
Regards,
The Rewardsco Team