HC
Hennie C
1 reviews | Active since May 2021
29 May 2021, 13:12
Rewardsco
I have taken out a MTN contract through Rewardsco.... Got my phone in good time. Then everything went south...
Instructions given on how to port my vodacom nr....didnt work....the contract billing agreed to..is not the same.....
Mtn cant help me...I need to cancel through rewards co. This is n freaking joke...According MTN team that assisted me...there are numerous cases where Rewardsco give customers wrong information..and end ul with wrong contracts and numbers not ported correctly...
Rewardsco please contact me...as you dont work over weekends...to come and collect your ****, and cancel my contract with you.
Helpful (0)
Replies (3)0
Replies (3)
Rewardsco.com's replyOfficial
31 May 2021, 08:36Hi Hennie,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO121456
Regards,
The Rewardsco Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO121456
Regards,
The Rewardsco Team
Rewardsco.com's reply31 May 2021, 08:36
Official
Hi Hennie,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO121456
Regards,
The Rewardsco Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO121456
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
02 Jun 2021, 10:41Hi Hennie,
Our team has provided you with the activations department number for MTN.
We will call you back during the course of the day to find out if they are able to assist you with changing your contract number.
Regards,
The Rewardsco Team
Our team has provided you with the activations department number for MTN.
We will call you back during the course of the day to find out if they are able to assist you with changing your contract number.
Regards,
The Rewardsco Team
Rewardsco.com's reply02 Jun 2021, 10:41
Official
Hi Hennie,
Our team has provided you with the activations department number for MTN.
We will call you back during the course of the day to find out if they are able to assist you with changing your contract number.
Regards,
The Rewardsco Team
Our team has provided you with the activations department number for MTN.
We will call you back during the course of the day to find out if they are able to assist you with changing your contract number.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
08 Jun 2021, 15:54Hi Hennie,
Our team has provided you with the activations department number for MTN.
We have attempted contacting you with regards to the above with no success.
Please email to advise if this is now resolved or if you have any further queries.
Your query will be closed.
Regards,
The Rewardsco Team
Our team has provided you with the activations department number for MTN.
We have attempted contacting you with regards to the above with no success.
Please email to advise if this is now resolved or if you have any further queries.
Your query will be closed.
Regards,
The Rewardsco Team
Rewardsco.com's reply08 Jun 2021, 15:54
Official
Hi Hennie,
Our team has provided you with the activations department number for MTN.
We have attempted contacting you with regards to the above with no success.
Please email to advise if this is now resolved or if you have any further queries.
Your query will be closed.
Regards,
The Rewardsco Team
Our team has provided you with the activations department number for MTN.
We have attempted contacting you with regards to the above with no success.
Please email to advise if this is now resolved or if you have any further queries.
Your query will be closed.
Regards,
The Rewardsco Team