Rewards Co giving me ZERO reward!!

Where do I start when the experience has been so bad and the rest of the reviews show the same levels of incompetence I have had. Well, firstly they have not got a clue how to operate their business. Secondly they made me lose out on a great Black Friday Deal and all they say is "Have a nice day" !!!!!!!!!! Forget about someone calling you back. In fact why not just hold on the line for an hour and then have to give up waiting. Over the space of a month I was told many different versions of what I was lead to believe, "my order is on the way" and "it will take up to 14 days". What order! It was cancelled twice and they don't know who did it!!!!!!!!! Brilliant technology from a telecoms company. And its called RewardsCo. What reward! I didn't get one! I got shafted! Have they offered to help me due to their mishap. NO! They are not interested. Me, the customer, clearly they do not know the value of a customer. Seems they are loosing customers wholesale after reading all the reviews. I had to click one star. You do not even deserve that. Siyabonga, I hope you do call me back with something to compensate for the terrible service. Lets see.