Rewards******

I am having the worst experience ever since this company first called me. They call you and offer you a deal too good to be true and end up being lies. They have fooled me 2 times and the 3rd time I called in before the 14 days and cancelled the offer because they **** again. Yes, I blame myself for listening to them again.

They offered me a plan migration together with renewing/extending my contract with new devices and a saving of more than R500 per month. Apon seeing my new bill I called them to cancel the migration/upgrade as I was still within 14 days. I called in and the laptop logged a ticket for the reversal. The courier company came and collected the 2 devices and 2 speakers, *** and 3 days later I called in and the lady advised that she reversed the migration, and it will be effective 1st of the new month.

On the 1st of the new month, I see only 1 number was reversed and the 2nd number still not reversed. I called in and I was given a reference to investigate why the 2nd number wasn't reversed ***.

When I called in this morning, I was on hold for 20 minutes and mind you with my own airtime for the 1st lady to drop the phone after I gave her my reference number. I didn't give up and called back again was on hold again for about 15 minutes and then a lady answered and took my ID and did verification and was consentety getting cut ect...

I still don't have confirmation that the 2nd number is reversed. Rewardsco please have the number reversed immediately, my bill keeps changing because of you guys. Never will I listen to your offers!!!!!