AB
Asanda B
1 reviews | Active since Dec 2021
02 Dec 2021, 22:06
Remove all contracts approved between july to November
This company annoys me. I told them in October to block the online profile .
In November 2 contracts have been approved and headsets has been sent to this guy. MTN advised me.
I”ve been waiting for supervisor call since October till date i havent recieve any feedback regarding the way forward .
All of this thing is or will be affecting my profile negatively
Helpful (0)
Replies (3)0
Replies (3)
Rewardsco.com's replyOfficial
03 Dec 2021, 08:51Hi Asanda,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157969
Regards,
The Rewardsco Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157969
Regards,
The Rewardsco Team
Rewardsco.com's reply03 Dec 2021, 08:51
Official
Hi Asanda,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157969
Regards,
The Rewardsco Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO157969
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
17 Dec 2021, 10:28Hi Asanda,
Trust you are well.
Please note that a confirmation email will be sent to you, regarding the documentation we require in order to escalate an urgent cancellation to the MTN ***** Team.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
Trust you are well.
Please note that a confirmation email will be sent to you, regarding the documentation we require in order to escalate an urgent cancellation to the MTN ***** Team.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
Rewardsco.com's reply17 Dec 2021, 10:28
Official
Hi Asanda,
Trust you are well.
Please note that a confirmation email will be sent to you, regarding the documentation we require in order to escalate an urgent cancellation to the MTN ***** Team.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
Trust you are well.
Please note that a confirmation email will be sent to you, regarding the documentation we require in order to escalate an urgent cancellation to the MTN ***** Team.
We do apologize for the inconvenience caused.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
03 Feb 2022, 14:43Hi Asanda,
Trust you are well.
Please note that the contracts which was processed by Rewardsco in November has been cancelled.
MTN SR Reference Number: ***
MTN Customer Care: 083135
Accounts & Billing: ***
Your query has been resolved and will now be closed.
For further enquiries, you may contact our Customer Care Team.
We do apologize for our delayed feedback.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the contracts which was processed by Rewardsco in November has been cancelled.
MTN SR Reference Number: ***
MTN Customer Care: 083135
Accounts & Billing: ***
Your query has been resolved and will now be closed.
For further enquiries, you may contact our Customer Care Team.
We do apologize for our delayed feedback.
Regards,
The Rewardsco Team
Rewardsco.com's reply03 Feb 2022, 14:43
Official
Hi Asanda,
Trust you are well.
Please note that the contracts which was processed by Rewardsco in November has been cancelled.
MTN SR Reference Number: ***
MTN Customer Care: 083135
Accounts & Billing: ***
Your query has been resolved and will now be closed.
For further enquiries, you may contact our Customer Care Team.
We do apologize for our delayed feedback.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the contracts which was processed by Rewardsco in November has been cancelled.
MTN SR Reference Number: ***
MTN Customer Care: 083135
Accounts & Billing: ***
Your query has been resolved and will now be closed.
For further enquiries, you may contact our Customer Care Team.
We do apologize for our delayed feedback.
Regards,
The Rewardsco Team