mN
mabuyi N
1 reviews | Active since Apr 2017
02 Oct 2022, 11:15
Refund
I took a portable Wifi with Mtn Mondo and they debited pro-rata of which I was not aware of,I called Mondo and they told me that Rewardsco will contact me and do my refund yes Kaid Ross contacted me and I sent proof of banking details on the 19th of July but 8 haven't received my money I call them every two weeks and they promised to pay but till today nothing and I am scared that they can debit my account knowing they will not refund me,I am so disappointed by Rewardsco,I am emailing Kaid but no response at all.
Helpful (0)
Replies (4)0
Replies (4)
Rewardsco.com's replyOfficial
02 Oct 2022, 13:05Good day Mabuyi N,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO279977
Regards,
The RewardsCo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO279977
Regards,
The RewardsCo Team
Rewardsco.com's reply02 Oct 2022, 13:05
Official
Good day Mabuyi N,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO279977
Regards,
The RewardsCo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO279977
Regards,
The RewardsCo Team
mN
mabuyi N's updateReviewer Update
05 Oct 2022, 11:00Good morning till today nobody called me from Rewardsco/Mtn Mondo but it's fine I will make it easy for them I'm taking this back to Mtn.
Thank u
Thank u
mN
mabuyi N's update05 Oct 2022, 11:00
Reviewer Update
Good morning till today nobody called me from Rewardsco/Mtn Mondo but it's fine I will make it easy for them I'm taking this back to Mtn.
Thank u
Thank u
Rewardsco.com's replyOfficial
13 Oct 2022, 16:08Hi Mabuyi,
Trust you are well.
Please note that a credit request was sent to our finance team in September.
Due to this, we have requested a proof of payment.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that a credit request was sent to our finance team in September.
Due to this, we have requested a proof of payment.
We do apologize for the delay.
Regards,
The Mondo Team
Rewardsco.com's reply13 Oct 2022, 16:08
Official
Hi Mabuyi,
Trust you are well.
Please note that a credit request was sent to our finance team in September.
Due to this, we have requested a proof of payment.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that a credit request was sent to our finance team in September.
Due to this, we have requested a proof of payment.
We do apologize for the delay.
Regards,
The Mondo Team
Rewardsco.com's replyOfficial
26 Oct 2022, 09:54Hi Mabuyi,
Trust you are well.
Please note that we have submitted your credit to our finance team and the credit will reflect in your account at the end of this week or next week.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that we have submitted your credit to our finance team and the credit will reflect in your account at the end of this week or next week.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply26 Oct 2022, 09:54
Official
Hi Mabuyi,
Trust you are well.
Please note that we have submitted your credit to our finance team and the credit will reflect in your account at the end of this week or next week.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that we have submitted your credit to our finance team and the credit will reflect in your account at the end of this week or next week.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team