NM
Neo M
1 reviews | Active since May 2021
13 Jun 2023, 17:37
Predatory
This company is misleading in the deals they offer, I bought a contract phone which was supposed to come with a tablet and I never received the tablet, now 12 months later the data which was being loaded on my sim card on the monthly basis I no longer receive it too, as it is now said to be a temporary promotion which I was not made aware of. What's worse is that the monthly subscription stays the same but I no longer receive any data. Rather go directly to mtn vodacom or cell c to obtain a contract Mondo is a hustle and intentionally misleads its clients
Helpful (0)
Replies (1)0
Replies (1)Rewardsco.com's replyOfficial
13 Jun 2023, 17:55Good day Neo M,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO409045
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO409045
Regards,
The Rewardsco Team
Rewardsco.com's reply13 Jun 2023, 17:55
Official
Good day Neo M,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO409045
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO409045
Regards,
The Rewardsco Team
