MR
Melanie R
1 reviews | Active since Sept 2023
12 Sept 2023, 14:26
Poor Service
I am extremely unhappy about the service received. I have been promised phone calls to resolve my issues since 01-Apr-23 and not a single call! I have called countless times and my problem has still not been resolved.
Helpful (0)
Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
12 Sept 2023, 14:40Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO399727
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO399727
Regards,
The Rewardsco Team
Rewardsco.com's reply12 Sept 2023, 14:40
Official
Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO399727
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO399727
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
20 Oct 2023, 14:59Hi Melanie,
Please note that you were contacted by our consultant and assisted with the Vodacom query.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Please note that you were contacted by our consultant and assisted with the Vodacom query.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply20 Oct 2023, 14:59
Official
Hi Melanie,
Please note that you were contacted by our consultant and assisted with the Vodacom query.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Please note that you were contacted by our consultant and assisted with the Vodacom query.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team