RC
Ruwayda C
1 reviews | Active since Feb 2017
03 Sept 2021, 10:47
Poor Service
Im trying to get a hild of someone but you just hold forever. The call nevers gets picked up by anyone. Can someone please call me back. U have requested twice on the website to be contacted but nothing.
Helpful (0)
Replies (4)0
Replies (4)
Rewardsco.com's replyOfficial
03 Sept 2021, 10:55Hi Ruwayda,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134485
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134485
Regards,
The Rewardsco Team
Rewardsco.com's reply03 Sept 2021, 10:55
Official
Hi Ruwayda,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134485
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO134485
Regards,
The Rewardsco Team
RC
Ruwayda C's updateReviewer Update
06 Sept 2021, 13:18Good day, I am still waiting to be contacted.
RC
Ruwayda C's update06 Sept 2021, 13:18
Reviewer Update
Good day, I am still waiting to be contacted.
Rewardsco.com's replyOfficial
06 Sept 2021, 13:56Good day,
Please note that you will receive a call within today.
Regards,
The Rewardsco Team
Please note that you will receive a call within today.
Regards,
The Rewardsco Team
Rewardsco.com's reply06 Sept 2021, 13:56
Official
Good day,
Please note that you will receive a call within today.
Regards,
The Rewardsco Team
Please note that you will receive a call within today.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
06 Sept 2021, 16:52Hi Ruwayda,
Trust you are well.
As discussed with Nicole, please note that a request has been sent to DSV to return the order to the warehouse.
Once the order is returned, a cancellation will be submitted.
Should DSV contact you regarding delivery, you may reject delivery.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Nicole, please note that a request has been sent to DSV to return the order to the warehouse.
Once the order is returned, a cancellation will be submitted.
Should DSV contact you regarding delivery, you may reject delivery.
Regards,
The Rewardsco Team
Rewardsco.com's reply06 Sept 2021, 16:52
Official
Hi Ruwayda,
Trust you are well.
As discussed with Nicole, please note that a request has been sent to DSV to return the order to the warehouse.
Once the order is returned, a cancellation will be submitted.
Should DSV contact you regarding delivery, you may reject delivery.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Nicole, please note that a request has been sent to DSV to return the order to the warehouse.
Once the order is returned, a cancellation will be submitted.
Should DSV contact you regarding delivery, you may reject delivery.
Regards,
The Rewardsco Team