TM
Tshego M
1 reviews | Active since Sept 2021
07 Jun 2022, 08:48
Please clear my name from MTN and MBD
On February 2020 I took a contract telephonically from you, they delivered them unfortunately they were not what I expected, I then contacted you and explained, I was told to returned them to MTN Brooklyn In Pretoria, I did so the following day, to my surprise MBD started harassing me about "default payments " I went back to Brooklyn branch and I was given these Ref : IRMS 198171 Waybill :ROD8WR*** and IRMS 198150 Waybill: ROD8WR*** . I've been trying to call you with no luck
Helpful (0)
Replies (5)0
Replies (5)
Rewardsco.com's replyOfficial
07 Jun 2022, 09:24Hi Tshego,
Thank you for taking the time to write to us about your MTN cancellation and billing query.
We do apologize for the inconvenience caused.
Kindly note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Case Number: RCO236005
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN cancellation and billing query.
We do apologize for the inconvenience caused.
Kindly note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Case Number: RCO236005
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Jun 2022, 09:24
Official
Hi Tshego,
Thank you for taking the time to write to us about your MTN cancellation and billing query.
We do apologize for the inconvenience caused.
Kindly note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Case Number: RCO236005
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN cancellation and billing query.
We do apologize for the inconvenience caused.
Kindly note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Case Number: RCO236005
Regards,
The Rewardsco Team
TM
Tshego M's updateReviewer Update
15 Jun 2022, 09:38I was writing on behalf of my husband his name is Percy Modiba, still waiting for the feedback
TM
Tshego M's update15 Jun 2022, 09:38
Reviewer Update
I was writing on behalf of my husband his name is Percy Modiba, still waiting for the feedback
TM
Tshego M's updateReviewer Update
21 Jun 2022, 11:00Am still waiting
TM
Tshego M's update21 Jun 2022, 11:00
Reviewer Update
Am still waiting
Rewardsco.com's replyOfficial
29 Jun 2022, 15:34Hi Tshego,
Please note that your query is currently in-progress.
We will update you once we receive feedback.
Regards,
The Rewardsco Team
Please note that your query is currently in-progress.
We will update you once we receive feedback.
Regards,
The Rewardsco Team
Rewardsco.com's reply29 Jun 2022, 15:34
Official
Hi Tshego,
Please note that your query is currently in-progress.
We will update you once we receive feedback.
Regards,
The Rewardsco Team
Please note that your query is currently in-progress.
We will update you once we receive feedback.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
13 Feb 2023, 11:19Good Day,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply13 Feb 2023, 11:19
Official
Good Day,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, please contact our Customer Service team.
Have a lovely day further.
Regards,
The Rewardsco Team