MN
Mangaliso N
1 reviews | Active since Jan 2022
07 Jan 2022, 14:01
Pathetic service
I called in more than 48 hours ago in order to amend an order done with MTN and was told that I'd receive contact with 48 hours of which has not happened. Called the rewardsco *** of which is useless coz the call either cuts or someone drops it! The service is pathetic to say the least and I'm even considering canceling the whole deal
Helpful (0)
Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
07 Jan 2022, 14:04Good day Mangaliso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO167570
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO167570
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Jan 2022, 14:04
Official
Good day Mangaliso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO167570
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO167570
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
14 Jan 2022, 14:54Hi Mangaliso,
Trust you are well.
Please note that your recent MTN application which was done by Rewardsco has been cancelled, as the order was returned to the MTN warehouse.
Should you require a new deal, you may reapply on the MTN website.
Your query will now be closed.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN application which was done by Rewardsco has been cancelled, as the order was returned to the MTN warehouse.
Should you require a new deal, you may reapply on the MTN website.
Your query will now be closed.
Regards,
The Rewardsco Team
Rewardsco.com's reply14 Jan 2022, 14:54
Official
Hi Mangaliso,
Trust you are well.
Please note that your recent MTN application which was done by Rewardsco has been cancelled, as the order was returned to the MTN warehouse.
Should you require a new deal, you may reapply on the MTN website.
Your query will now be closed.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN application which was done by Rewardsco has been cancelled, as the order was returned to the MTN warehouse.
Should you require a new deal, you may reapply on the MTN website.
Your query will now be closed.
Regards,
The Rewardsco Team