Pathetic Service

Both MTN and MTN Rewards Co is pathetic. I did my Upgrade in April 2020. All of a sudden I dont get any data. No one at the call center or the stores can assist me. My case has been escalated more then 3 times already and no joy. I finally got through to the sales department who told me Rewards Co is responsible for my contract. After holding for over 20min, a consultant answered, said she will pull up my contract and will put me on hold. I then got cut off, had to call back and the same thing happened. Its almost been a month but still no data and no one is assisting. Pathetic service from both MTN and Reward Co