TN
Themba N

1 reviews | Active since Jul 2022

25 Nov 2022, 11:46

Passing of credit

Actually I was expecting a call from Rewardsco finance department from yesterday they never called me so I suppose today they will I am little disappointed cause they are the that cost me they should have rectify their mistake so long ago

0
Replies (4)
Rewardsco.com
Rewardsco.com's reply25 Nov 2022, 11:51
Official
Good day Themba,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.

Please note that we have escalated your query to the relevant department for urgent assistance.

Once we receive feedback, we will advise you accordingly.
 
Your Case Number is: RCO307803

 
Regards,
 
The Rewardsco Team

TN
Themba N's update25 Nov 2022, 12:20
Reviewer Update
I got the case RC*** mind you it's my money that I am fighting for not a loan so please do what its needed to be done by you Rewardsco am not asking a loan from Rewardsco Lintle Selike serve me will now her company let her and my self down please do what is right
Rewardsco.com
Rewardsco.com's reply19 Dec 2022, 16:07
Official
Good Day Themba,

Trust you are well.

Please note that your MTN account has been credited.

Credit Reference Number: SR# ***

Adjustment Number - MC***

You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.

Due to the above, your query will now be closed.

We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.

Have a great day further.

Regards,

The Rewardsco Team

Rewardsco.com
Rewardsco.com's reply18 Jan 2023, 10:01
Official
 
Hi Themba,
 
Trust you are well.
 
Please note that we have escalated your query to MTN for further assistance.
 
Once we receive feedback, we will advise you.
 
Regards,
 
The Mondo Team