1 reviews | Active since May 2017

30 Mar 2022, 10:31

MTN upgrade call experience

Asiphe was very helpful with my MTN Upgrade and confirmed my details, she also confirmed i should receive my new upgrade phone within the next 3-10 days.

0
Replies (4)
Rewardsco.com
Rewardsco.com's reply30 Mar 2022, 10:39
Official
Good Day Paulo, Thank you for posting a compliment on the services you received from Asiphe. Should you require further assistance, please contact our Customer Service team. Regards, The Rewardsco Team

Best regards,

's update06 Apr 2022, 11:10
Reviewer Update
Hi Rewardsco Team,

Please can someone call me on *** regarding my upgrade? I have not received any updates since i called in last week.

Thanks,
Paulo Dias
's update07 Apr 2022, 10:09
Reviewer Update
Hi Rewardsco Team,

I called and spoke to a lady called Zama to get an update on my MTN upgrade, she put me on hold and then my call was subsequently cut.

I was calling to confirm when am I receiving my new upgraded device and she put me on hold, saying she was going to check the system - after 5 minutes on hold i was just cut-off.

Please can a manager contact me urgently? This is the 2nd time in 2 days that I have called and no one has an answer or update for me??

I have not received any updates since i called in last week.

Thanks,
Paulo Dias
Rewardsco.com
Rewardsco.com's reply26 May 2022, 15:02
Official
Hi Paulo,

We have found that your MTN upgrade which was done by Rewardsco reflects as canceled.

We do apologize for the delayed response.

Regards,

The Rewardsco Team

Best regards,