LZ
Linda Z
1 reviews | Active since Nov 2021
16 Nov 2021, 11:49
MTN Poor Customer Services
I am honestly not happy with MTN, it’s been four to five weeks now since I app**** for the new apple 13 pro and my application was cancelled twice after approval due to the customer service people telling me they don’t have stock. Why approve when you don’t have stock, they don’t even give us updates as why they is a delay. This is just sad. I am disappointed with MTN customer services!
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Rewardsco.com's replyOfficial
16 Nov 2021, 13:13Hi Linda,
Trust you are well.
Thank you for taking the time to write to us about your MTN application.
As per our records, an escalation has been sent to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the inconvenience caused.
Case No: RCO152151
Regards,
The Rewardsco Team
Trust you are well.
Thank you for taking the time to write to us about your MTN application.
As per our records, an escalation has been sent to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the inconvenience caused.
Case No: RCO152151
Regards,
The Rewardsco Team
Rewardsco.com's reply16 Nov 2021, 13:13
Official
Hi Linda,
Trust you are well.
Thank you for taking the time to write to us about your MTN application.
As per our records, an escalation has been sent to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the inconvenience caused.
Case No: RCO152151
Regards,
The Rewardsco Team
Trust you are well.
Thank you for taking the time to write to us about your MTN application.
As per our records, an escalation has been sent to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the inconvenience caused.
Case No: RCO152151
Regards,
The Rewardsco Team